Europe - Roulette 50% (excludes low risk), Blackjack 50% (!) and other card games 0%.

Brazil - Blackjack 10%, Roulette 10%, Live Casino 0% and yet Baccarat isn't listed (the closest is other card games at 50%).

someone been playing beer darts when collating these 'similar' promotions together: Unfortunately not much you can do if they've covered it in the terms, it's a fairly standard (albeit nasty) clause when large bonuses are involved - and 10x cap would be considered on the generous side (as you can see above, it's now 0.33x cap) - although instinctively I hate any capped bonus because it'll be the one you hit big on.Īlso in true Betfair style. If you can find the previous promotion page, I expect such a clause will be in there - so the moment you beat wagering, it'll get capped to that amount and released. Mentions a 35x(D+B) wagering, and that the maximum benefit is now R$300 which is one third of the initial bonus amount awarded. I've been playing since 2006, I've used many online casinos, and I've never seen something like this before. Has anyone experienced this issue at Betfair? The representative didn't pay attention and ended the chat. Obviously, I don't have it, and that's the reason I reached out. Just now, I contacted the live chat, and the representative told me that everything is fine and I don't have that amount in my account.

I entered the transaction history, and there's nothing showing the movements from games with bonus balance, only what was played with real money. However, when I closed this message, the balance automatically dropped to R$4100. I had a bonus balance of over R$7300 when I finished the requirements.Ī message appeared on the screen stating that the requirements were completed and from that moment on, I was playing with real money. With only 5% left to fulfill the wagering requirements, I entered a slot game to complete what was left. I opened an account at Betfair and claimed the 300% welcome bonus.

Betfair casino complaints